Southeast State Correctional Complex

By BpRichfield, 22 April, 2024
Name of Warden:
Ivan Krow
Description of Facility

Southeast State Correctional Complex opened in 1993 and housed inmates until 2012. In 2020 the facility was re-opened. It is currently a medium security prison located in Wheelwright Kentucky, part of Floyd County. This facility was designed to house up to 621 inmates. While incarcerated at Southeast State Correctional Complex residents can participate in various educational programs that include the ability to earn a GED diploma, an associates of arts and applied science, and even bachelor and master level degrees. Vocational studies include carpentry, CT fundamentals, and the NCRC program. Additional programs include substance abuse treatment, anger management, parenting, and various mentoring classes.

Facility Telephone Number
606-452-6300
Fax Number
606-452-6330
Facility Address

Southeast State Correctional Complex
327 Correctional Drive
Wheelwright, KY 41669
United States

Inmate Mailing Address

Inmate Name, ID Number
Southeast State Correctional Complex
P.O. Box 1600
Wheelwright, KY 41669
United States

What you can send an inmate

mail

Inmates incarcerated in Kentucky are allowed to receive correspondence through the mail via United States Postal Service (USPS). In order to send them mail you will need to know their current location and identification number. You can find these by doing a Kentucky inmate search. 

Always include the following on the envelope:

  • The inmate's First and Last name
  • Their identification number
  • The facility name and address
  • Your full name and address in the return field

Inmates in Kentucky are allowed to receive the following through the mail:

  • Letters - inmates can have up to 10 letters in their possession.
  • Envelopes - up to three metered postage printed envelopes.
  • Photos - offenders can receive 4"x6" photos. Instant/polaroid photos are not allowed. No nudity, guns, drugs, alcohol, or gang related symbols can be in the photos.
  • New softcover books newspapers and magazines mailed directly from a distributor like Barnes and Noble. Publications must not contain nudity, be sexually explicit, or present a security threat to the facility.

Do not send the following through the mail:

  • Stamps, stationary, money orders, cash, checks
  • Stickers, homemade cards, musical/electronic cards, non-white envelopes
  • Coloring book pages, drawings
  • Marker, crayon, glitter, or raised decorations are prohibited on correspondence
  • White out, glue, paint or any other liquid on the letters

Read the Kentucky Department of Corrections policy inmate mail.

Sending Monthly Holiday Care/Food Packages
Kentucky inmates who have completed the intake process and 60 days at their new location are allowed to receive care packages through Union Supply Direct.  These packages contain food, snacks, drinks and hygiene items. You will need to know the inmate's DOC number, which can be found by utilizing the inmate search on this page. Inmates are allowed the following:

  • Three property orders per calendar quarter
  • Unlimited food orders, but a maximum of $125 per quarter
How Inmate Calls Work

 Kentucky Department of Corrections only allows inmates to make outgoing collect calls.  Offenders have access to telephones throughout the day excluding during count times and if the facility goes into lockdown. Phone calls may be monitored and recorded. Kentucky DOC policy on inmate calls.

How to send money to an inmate

   Kentucky Department of Corrections uses Access Corrections for inmate banking. This allows friends and family members to send an inmate up to $300 daily through a variety of methods.

  • By Web:  Through the Access Corrections website.
     
  • By Mobile App: Through the Access Corrections App, available on Apple and Android.
     
  • By Telephone: Over the phone by calling 1-866-345-1884
     
  • By Mail: Send funds to an inmate using a money order or check.
    • Start by making the check payable to Access Corrections.
    • Fill out a Kentucky Inmate offender trust deposit form.
    • Mail the deposit form and payment to:
      • Access Corrections - KY DOC Offender Trust
        P.O. Box 12486
        St. Louis, MO 63132
  • By Walk-In: Register an account with cashpaytoday, then get a barcode for your transaction and deposit cash at any cashpaytoday location, these include Dollar General, Family Dollar, CVS, and 7-Eleven.

Read the Kentucky Department of Corrections official policy on inmate trust funds.

How to do an Inmate Search

 In order to obtain information about an inmate, including their ID number, current location, and sentencing information, you can use the Kentucky inmate database. This information is important for keeping in touch with your loved one. Don't forget that you will need the inmate's ID in order to send letters, money, or schedule visits.

Visiting Information/FAQs

Before visiting an inmate in Kentucky, you must be on the inmate's approved visitors list. To start the approval process, follow these steps:

  • All prospective visitors are required to fill out a Kentucky visiting information form.
  • Complete, print, sign and mail the application back to the warden's office of the institution.
  • Once you are approved, you can schedule a visit.
  • All visits are by appointment only.
  • Schedule your visit by e-mailing kathryn.hale@ky.gov or calling 606-452-6300 ext. 1013

Important things to know when visiting an inmate at Southeast State Correctional Complex:

  • You must have a valid government issued photo ID with you in order to visit.
  • Arrive up to thirty minutes early for processing.
  • Visitors may only bring their driver's license, and vehicle key.  All other items must be left in your car.
  • Visitors are subject to search, as is their vehicle.
  • No food or drinks may enter into the facility.
  • No purses, wallets, or handbags are allowed.
  • No cell phones, pagers, cameras, or electronics of any kind.  Secure these items in your car, or in a visitation locker if available.
  • No tobacco products or lighters.
  • No weapons, No drugs or alcohol.

Southeast State Correctional Complex Visiting Hours:
Must be scheduled by e-mailing kathryn.hale@ky.gov or calling 606-452-6300 ext. 1013

Saturdays and Sundays
9:30am-2:30pm
Processing starts at 9:00am

Kentucky Department of Correction policy on visiting an inmate.

Dress Code and Visiting Rules

  • No see through, fishnet, or sheer clothing
  • No halter tops, no tube tops, no tank tops
  • No hoodies
  • Shirts must be able to be tucked into pants/skirts
  • No spandex, leggings, jeggings, or tight fitting clothing
  • No mini skirts, slit skirts, or slit dresses
  • No backless tops or dresses
  • A slip must be worn with a dress
  • Undergarments must not be showing
  • No braless attire
  • No flip flops, sandals, open toe shoes, open back shoes, or bare feet allowed
  • No clothing that reveals the midriff or shoulders
  • No clothing with rips, tears, or holes
  • No clothing that reveals cleavage
  • No hats, gloves, sunglasses, or Fitbits
  • No clothing that contains profanity, or be symbolic of drugs or gangs, sexual symbols, or contain offensive or threatening language/images are prohibited
  • No clothing that promotes alcohol or tobacco


Kentucky Video Visitation
Video visitation is contracted through Securus Technologies.  Video visits are 25 minutes long and must be scheduled at least 48 hours in advance through the Securus Technologies website.

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